Ders Kitabı / Malzemesi / Önerilen Kaynaklar
TEXTBOOKS/RESOURCES
1. "English for International Tourism" (Pre-Intermediate to Upper-Intermediate)
By Peter Strutt
o Focus: Real-world tourism contexts with authentic materials from Lonely Planet.
o Includes: Speaking activities, writing tasks, listening exercises, and cultural awareness topics.
2. "Oxford English for Careers: Tourism" (Levels 1 & 2)
By Robin Walker & Keith Harding
o Focus: Practical communication for tourism professionals.
o Includes: Customer service dialogues, industry-specific vocabulary, and job-related scenarios.
3. "English for Tourism and Hospitality"
By Hans Mol
o Focus: Essential English skills for hospitality roles like front desk, food & beverage, and travel services.
o Includes: Dialogues, role-plays, and writing tasks for emails and reports.
4. "Cambridge English for the Travel and Tourism Industry"
By Patricia Reilly
o Focus: Professional language skills for dealing with customers, giving information, and handling bookings.
o Includes: Listening activities based on real-life situations.
Dersin İçeriği
Weekly Course Outline:
Week 1: Course Overview & Expectations
- Speaking Activity: Icebreaker: Leadership styles in tourism
- Writing Activity: Reflective essay: Personal learning goals
Week 2: Advanced Communication Strategies
- Speaking Activity: Case study discussions
- Writing Activity: Analytical report on communication effectiveness
Week 3: Crisis Management in Hospitality
- Speaking Activity: Role-play: Handling emergencies
- Writing Activity: Drafting crisis communication plans
Week 4: Negotiation Techniques
- Speaking Activity: Simulated negotiation exercises
- Writing Activity: Writing persuasive business proposals
Week 5: Leadership & Team Dynamics
- Speaking Activity: Panel discussions
- Writing Activity: Report: Effective team leadership strategies
Week 6: Cross-Cultural Communication
- Speaking Activity: Debate: Cultural sensitivity in tourism
- Writing Activity: Comparative analysis of cultural communication
Dersin Amacı
Amaç Bildirimi:<br />Speaking and Writing II (TUI243) dersinin amacı, öğrencilerin İngilizce iletişim becerilerini geliştirmek ve bu yetkinliği özellikle Turizm ve Konaklama sektörüne odaklanarak ileri bir düzeye taşımaktır. Bu ders, öğrencileri karmaşık ve çok kültürlü ortamlarda başarılı olabilmeleri için gerekli olan dil yeterliliği, eleştirel düşünme ve profesyonel yazma becerileriyle donatmak üzere tasarlanmıştır. Gerçek dünya senaryoları, etkileşimli konuşma etkinlikleri ve ileri düzey yazma görevlerini entegre ederek, etkili sözlü ve yazılı iletişim, kültürel hassasiyet ve stratejik problem çözme yeteneklerinin gelişimini destekler. Nihayetinde, öğrencileri uluslararası turizm bağlamında, net, ikna edici ve profesyonel iletişimin başarı için anahtar olduğu profesyonel ve liderlik rollerinde güvenle yer alabilecek şekilde hazırlamayı hedefler.<br /><br /><br />Purpose Statement: <br />The purpose of Speaking and Writing II (TUI243) is to advance students' proficiency in English communication, with a specialized focus on the Tourism and Hospitality industry. This course is designed to equip students with the linguistic competence, critical thinking, and professional writing skills necessary to excel in complex, multicultural environments. By integrating real-world scenarios, interactive speaking tasks, and advanced writing assignments, the course fosters effective verbal and written communication, cultural sensitivity, and strategic problem-solving abilities. Ultimately, it prepares students to confidently engage in professional and leadership roles within international tourism contexts, where clear, persuasive, and professional communication is key to success. <br />
