Ders Kitabı / Malzemesi / Önerilen Kaynaklar

Deming, E.W. 1982. Quality, productivity and competitive position. ISBN:0911379002, Massachusetts Institution Technology; First Edition. Nicholas, J., 1998, Competitive Manufacturing Management, Irwin/McGraw Hill, USA Juran, J.M. and Defeo, J.A. 2010. Juran's Quality Handbook: The complete guide to performance excellence, Sixth Edition, Goetsch, David L., Davis, Stanley B. 2013. Quality Management for Organizational Excellence: Introduction to Total Quality, 7th edition, Pearson, Inc. (ISBN- 978-0132558983). All other alternatives having the title of «quality management»